If you would like to make a furniture donation, firstly thank you so much. Without your support we would not be able to run. To book a collection, please click on the link below and fill in our booking form

If you have any questions about the furniture you would like to donate please get in contact and Charlotte will be happy to help. We have also put some answers to some frequently asked questions below…

What furniture can we collect?

We can reuse most items of furniture you may want to donate. This ranges from beds, to chest of drawers, to more quirky items such as Singer sewing machine tables and Edwardian commodes as well as  everything else in between. If we get donated items of furniture which are not suitable for our families we sell these in our shop. 

There are sometimes a few items we cannot re-use, our team will let you know about these when you get in contact. 

Where do we collect from?

We have a wide collection area and can collect your furniture donation from anywhere in the Stroud District, Cirencester, Cheltenham and Gloucester. If you are unsure if you are in our collection area do give us a call and we will happily let you know or take a look at our collection map below:

We have a fleet of vans who are driving around this area daily. Our drivers only work Monday to Friday between 10am to 4pm, so any furniture collection will need to take place between those hours. However, if you have a garage the items can be placed in we will happily collect the furniture from there without anyone being in. Unfortunately, the furniture cannot be left outside due to ever-changeable British weather, however they can be left in a covered porch for our drivers to collect if you able not able to be in.

We don’t need the furniture to be brought outside on the day of collection, in fact, we would prefer it if you did not bring them outside in case it rains. Our drivers will collect from your house and will also collect from upstairs and bring the items down. The only exception to this is sofa beds, due to safety reasons our drivers cannot bring these downstairs and will need to collect them from the ground floor.

Is there a cost to the furniture collection?

We offer a free furniture collection service for all re-usable furniture.  There will be no charge if we can use the furniture for our project. If you need a whole house clearance, our sister organisation, Gloucestershire House Clearances, can undertake these, however this is a quoted service to take away any rubbish. 

What condition do items need to be in?

Furniture collections are free of charge so long as they are in good or reusable condition. We are providing furniture for vulnerable families and so we need to offer them dignity and respect by ensuring the items are in suitable condition. Our drivers will check when they come and collect your furniture, however if you are unsure please do give us a call and we will happily confirm.

We are not expecting items to be new, therefore we understand there will be general usage on the items we collect. However, if there are items which are not in a good re-usable condition then we won’t be able to re-use them and so therefore will not be able to collect them, in particular this applies to mattresses and sofas where we need them to be clear from animal damage, marks and stains. For most other items we can do minor repairs and can clean and buff out any marks.

What about fire labels?

Any furniture with soft furnishings such as sofas, beds and chairs with a padded base, made after 1960, will need fire labels for us legally to be able to use them.

This often frustrates us, however even if there was originally a fire label and it has fallen off we still can’t legally use the item. This also applies to sets of sofas and mattresses and divans, each component needs a fire label and we can only take the items in the set which have the fire labels on.

If the items were made before 1960 they are classed as ‘antiques’ and so therefore don’t need a fire label. We will happily take these items and find them a new home, usually selling them to raise vital funds. Our team can tell if your furniture is pre 60s so if you are unsure then please do send us photos and we can check for you. 

Where can I find the fire label?

Sofas and armchairs – the label should be at the very base or underneath the cushions if they remove.

Mattresses – this will be a little blue label sewn on one end of the mattress

Divan bed bases – this will be a little blue label sewn on one end of the divan or inbetween the two parts of a double. 

Dining chairs – the label will be underneath the padded base as you turn the chair upside down.

If you need help finding a fire label or are not sure if an item is pre-1960 please do give us a call and we will walk you through it. Our number is 01453 367260.